reschedule/cancellation policy

What if we need to reschedule our event?

  • If it is more than 48 hours until your event, you may easily reschedule by clicking the “change date/time” link on your booking confirmation email.

  • You may reschedule your session within 90 days based on current availability.

  • You may reschedule your session one time.

  • Due to the nature of hosting sound events, any cancellations or reschedules within 48 hours of the event are not able to be rescheduled and are ineligible for a refund.

What if the facilitator needs to reschedule?

  • The only reason a facilitator would need to reschedule is due to illness or an emergency.

  • We will give you as much notice as possible and you will be able to reschedule your session within 6 months based on availability.